Refund policy

Shipping Policy

Processing Time
Orders are typically processed within 1–2 business days. Orders placed on weekends, Shabbos, or Jewish holidays will be processed on the next available business day.

Domestic Shipping
We ship within the United States using standard carriers such as USPS or UPS.

Standard shipping typically takes 5–7 business days after processing.

Expedited shipping may be available at checkout depending on your location.

Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking to update.

Local Pickup
If local pickup is available at checkout, you will receive pickup instructions after your order is ready.

Shipping Delays
Delivery times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control. If your order is significantly delayed, please contact us and we will do our best to help.

Lost or Damaged Orders
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date so we can help resolve the issue.

Shabbos and Yom Tov
Our team observes Shabbos and Jewish holidays. Orders placed during these times will be processed on the next available business day.